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Ruhlamat Group is dedicated to fostering a business environment that is transparent, ethical, and compliant. To uphold this commitment, we have established a dedicated Compliance Office that reports directly to management. This office operates with independence, impartiality, and professionalism to address your concerns and resolve compliance-related issues.

We welcome you to contact us regarding the following matters:

1.    Integrity Hotline: Report suspected misconduct by Ruhlamat Group employees or entities, including acts of fraud, deception, or other violations of professional ethics. We also handle reports of commercial fraud, trade secret theft, and other potentially illegal activities related to the Ruhlamat Group.

2.     Compliance Reporting: Report any violations of Ruhlamat Group's policies, regulations, or disciplinary codes. This includes instances where our employees or business units may have acted in a manner that harms the rights or interests of individuals or other organizations while performing their duties.

3.     Constructive Feedback: We welcome and value constructive suggestions from both internal and external parties as we strive for continuous improvement together.

We assure you that your communication will be handled with the utmost confidentiality, care, and professionalism. We encourage you to provide complete, reliable, and truthful information, and to use your real name, as this significantly improves the efficiency and quality of our response.

Email: Yangguangruhla@ruhlamat.com.cn